ForViva_Annual Report_V16_Digital(2)

“ I have learning difficulties and the staff have helped me a lot.

“ They helped me with my situation and put a system in place so I could pay my arrears.

“ Tenants value the advice and support given We provide specialist support and advice to tenants affected by welfare reform. • Of 479 tenants surveyed, more than 92% (422) were satisfied with the service they received .

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