ForViva_Annual Report_V16_Digital(2)

Homes

Providing high-quality, sustainable homes that help meet demand for housing is a top priority for ForViva. We offer a range of properties to suit the needs of diverse households across the North West.

Addressing the national housing shortage We’re committed to playing our part to address the national housing shortage by providing much-needed affordable homes.

• £15.8m was invested in building more than 160 new homes. • 42 homes for affordable rent in rural areas were ringfenced for people in housing need with a local connection so they can remain in their community. • 230 other new properties started on site.

• 32 one-bedroom homes were built to help prevent under occupancy and the impact of the Spare Room Subsidy. • Five derelict buildings that were a blight on the community were replaced with new homes, improving the appearance of neighbourhoods. • 40,000 responsive repairs were completed with nearly all repairs completed on the first visit and nearly all repair appointments kept. • 6,000 emergency repairs were undertaken and all were completed within the 24 hour target time. • Tenants reported high levels of satisfaction with their repairs service.

Improvements and repairs to homes • Over £5.6m was invested to improve properties and communal areas. • We were one of the first providers to enhance fire safety

after the Grenfell disaster by installing sprinkler systems in our 17 high-rise blocks as part of a £5m programme. • Nearly 98% of 356 residents surveyed were satisfied with the gas servicing service.

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